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Clay Subaru in Norwood, MA- The Greater Boston Area Subaru Dealership

I stopped in for a quick oil change yesterday on an old Toyota 4Runner which is now approaching , miles! Neil Schwartz was the service advisor I worked with - and who I have worked with in the past.

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He is as honest as they come and explains things well. Yesterday, during my oil change, they identified a non-safety issue. While he could have pushed me to fix it immediately, he suggested I decide how much longer I want to keep the vehicle and proceed from there. Great guy who looks out for the customer. Oh, and the Food Service team in the cafeteria is awesome too. They are always so nice. Always treated with respect as a customer. Service is great. Can't think of a better place to give my business too. They do what ever they can to gain your respect as a deslership.

I brought my vehicle in for scheduled maintenance in June While it was there, I asked if they could look for fluid leaks since I noticed an oily spot in my garage under the vehicle. I also inquired into re-adhering a couple of the characters on the rear emblem that were inadvertently damaged by me.

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There were some problems: The mileage was incorrect on the paperwork, off by a factor of The price was incorrect on the paperwork, should have been free. When I questioned the price and mileage, I was automatically assumed to be incorrect instead of the paperwork. When I explained the status, the service writer didn't believe me. Shuttle pickup was three hours early. This is NOT due to the shuttle driver. I saw the service writer write the incorrect time on the paperwork. I even thought it seemed strange, but didn't question it since it might have been an internal protocol to have the vehicle ready three hours early.

It was suggested that the fluid leak was air-conditioning drain water instead of the obvious oil that's on my garage floor. The service writer threw the free cafeteria voucher in the trash without offering it to me, then when I asked about it he dismissed my concern stating that I wouldn't have time.

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And more general items: Never received notification of rewards program with the Highlander or 4Runner purchase. XM radio trial wasn't activated in a timely manner with the purchase of the 4Runner, but the expiration of the free trial executed on time. Finance guy Joe was very pushy and rude. Signed me up for extended warranty without final confirmation. When I raised these concerns with the service manager, I was told that they would be in contact with me. That was over two weeks ago.

Friends recommended this dealership and Alex Wheaton so we contacted him and he got back to us right away, super responsive not pushy or high pressure and he listens and works with you and for you! We bought our Rav4 from Alex in and almost a year later our Toyota Tacoma. We would never go anywhere else.

First time in years of buying cars that we felt like we got a good deal and got to work with someone that we totally trust.

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We go there for service and he makes a point of looking for us to say hello and make sure we are happy, the dealership is great and Alex is the best. Reason for reporting the review: Select Your email address:. Dealer Reviews Find the best dealership for you. Service Reviews Find good folks to fix your car.

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The Best Price from The Best People. Period.

Service: Parts: Customer Service. Quality of Work. Overall Experience. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. October 22, Read More. Employees Worked With. Jack Burke 5. Report Respond Print. Helpful 0. October 17, Randall Hobson 5. Steve Kiviat 5.

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  • August 28, Glenn Hoffman. Sep 23, -. Acton Toyota of Littleton responded CJ, It looks like you are referring to your service visit where we replaced rear brake pads and rotors in Feb. XM radio static Discussion in ' 3rd Gen.

    XM radio static | Tacoma World

    Post Reply. Has anybody with a 3rd gen had any problems with the XM antenna or head unit not getting the signal? It does get it but it seems to fade out and go static on days where there is no interference or clouds. Has anybody had a bad antenna yet? Hot Taco sauce , Oct 26, at PM. Nothing out of the ordinary. PhenixFord , Oct 26, at PM. BlackGT99 likes this. Sometimes going under trees or tall buildings it will go out. When mine goes out there is silence. Have never heard static.

    Cudgel , Oct 26, at PM. Show Ignored Content. Viair 88P Portable Air Compressor.

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