In the existing Andover, Hampshire CFC and in Erith, Kent, which opens later this year, hundreds of robots move fast around a grid above the personal shoppers. The robots work together to bring the right products to one picking point. So instead of the customer crate having to travel for miles on conveyors, everything comes to it in very quick succession.
M&S and Ocado to start home delivery service next year - BBC News
Some of your competitors fulfil online orders from so-called dark stores — warehouses that are laid out like supermarkets, where packers walk up and down aisles collecting items for one order at a time. Why is Ocado investing so heavily in an alternative solution? Customers want everything they order to turn up.
Our level of control means that pickers very rarely make a mistake, so How much more automated can things get? MF: We are working on a number of robot hands and arms for picking, some are experimental while others are very close to getting deployed.
One is being trialled in Andover, and that model will be installed in Erith. People in my team are helping with some of that.
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What have you done to retail? MF: Our business model has changed the industry and how people shop.
I sometimes order with Ocado multiple times a week rather than wander around a supermarket. Supermarkets might be in trouble from competition from more experience-based, such as a market or farm shop.
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As demographics change, and more generations are used to ordering online, I can only see the trend massively increasing. Skip to content. The engineer extraordinaire behind the online shopping revolution. You may also like. Delivering the future?
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